FAQ

FAQs

Got questions? Serve has the answers

We prioritize the safety of people, and protect customer information above all else.

Safety and Security

Is Serve delivery secure?

How does Serve navigate safely?

What does Serve see?

What safety and accessibility practices do the robots follow?

What data do robots collect and how is it used?

Delivery

Where and how does Serve operate?

How can I receive a Serve delivery?

What kinds of deliveries do robots handle?

How fast is robot delivery?

What is the delivery experience like?

What is meant by “last mile” sidewalk delivery?

Do robots accept tips or impact fees?

Impact

How does Serve benefit the environment?

How do Serve robots impact communities?

How do robots benefit restaurants and local labor?

Partners

Which brands and partners has Serve worked with?

Is Serve a public company?

How can merchants get started with Serve delivery?

How can brands or advertisers partner with Serve?